Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Quick Checklist
- Verify the casino’s license and read the terms for your country.
- Check the wagering requirements: anything above 35x is tough to clear.
- Look for game contribution percentages (slots often 100%, table games lower).
- Confirm whether your deposit method qualifies for the bonus.
- Set a deposit limit before you start playing.
- Test customer support with a quick question about KYC documents.
Registration
- Visit the casino website. Head to Mystake casino and click the Sign Up button.
- Fill in your email, username, and a strong password (minimum 8 characters, mix of letters and numbers).
- Select your preferred currency and enter your personal details (name, date of birth, address).
- Accept the terms and conditions and confirm you are over 18.
- Check your email and click the verification link to activate your account.
- Complete the KYC process by uploading a copy of your ID and a recent utility bill. Without verification, withdrawals may be delayed.
How Wagering Works
When you claim a bonus, the casino requires you to bet the bonus amount (or deposit+bonus) a certain number of times before you can withdraw any winnings. This is the wagering requirement.
Example: You deposit €100 and receive a 100% bonus (€100 bonus). The wagering requirement is 35x the bonus amount.
Total wagering needed = Bonus × Wagering multiplier = €100 × 35 = €3,500.
You must place bets totaling €3,500 before any winnings from bonus funds become withdrawable. If you win using bonus money, those winnings are locked until the requirement is met.
Game contributions: Slots often count 100% towards wagering, while table games like blackjack may count only 10% or less. Always check the terms.
To calculate how much real money you need to wager: (Deposit + Bonus) × Wagering multiplier if the terms say “on deposit+bonus”. For 35x (deposit+bonus): (100+100)×35 = €7,000.
Security
The casino uses SSL encryption to protect your data during transmission. All financial transactions are processed through secure gateways. Two-factor authentication (2FA) is available to add an extra layer of protection to your account. Always use a unique password and never share your login credentials.
Money In, Money Out
| Method | Minimum Deposit | Processing Time (Withdrawal) | Fees |
|---|---|---|---|
| Visa/Mastercard | €10 | 1–3 business days | None from casino |
| E-wallets (Skrill, Neteller) | €10 | Under 24 hours | None |
| Bank Transfer | €20 | 3–5 business days | May apply from bank |
| Cryptocurrency (Bitcoin) | €20 equivalent | Instant | Network fee only |
Withdrawals require full KYC before the first payout. Maximum withdrawal limits per transaction may apply, typically €4,000 per week for standard players.
Common Problems & Fixes
Problem 1: Login issues. Clear your browser cache or try a different browser. If you forgot your password, use the forgot password link to reset it.
Problem 2: Bonus not showing. Ensure you entered the bonus code during deposit. Contact support if the bonus hasn’t appeared after 30 minutes.
Problem 3: Withdrawal pending for days. Verify that all KYC documents have been approved. Check if you have an active bonus – wagering must be completed before withdrawal.
Problem 4: Game not loading. Update your browser or enable WebGL. If using a mobile device, switch to the PWA version.
Problem 5: Account temporarily locked. This often happens after multiple failed login attempts. Contact support via live chat to unlock it.
Worth Knowing
Responsible gambling tools are available to help you stay in control. You can set daily, weekly, or monthly deposit limits directly from your account settings. Session time limits remind you to take breaks. If you need a break, the self-exclusion option allows you to block access for a chosen period (24 hours up to several months). To enable these tools, go to the responsible gambling page in your player account.
Need to Know
How long does verification take?
Standard document verification usually takes 24–48 hours, but it may be longer during peak periods.
Can I change my currency after registration?
No, the currency is set during registration and cannot be changed later.
What is the minimum age to play?
You must be at least 18 years old, or the legal gambling age in your country of residence, whichever is higher.
Do I pay taxes on winnings?
Tax liability depends on your local laws. In some jurisdictions, winnings from unlicensed casinos may be taxable. Consult a tax advisor.
How do I check my wagering progress?
You can view your bonus progress in the ‘My Bonuses’ section of your account. Unfulfilled wagering is displayed as a percentage.
Can I play on mobile?
Yes, the casino offers a mobile-optimized website that works on all modern smartphones and tablets. No app download is needed.
What happens if I close my account?
If you request account closure, any remaining balance will be forfeited. You can reopen it later by contacting support, but bonuses may not be reinstated.
Is there a VIP program?
Yes, loyal players may receive invitations to a VIP program with perks like faster withdrawals, dedicated account managers, and exclusive bonuses.
This guide covers the essentials for a smooth casino experience. Always read the specific terms of any promotion and gamble responsibly.